Презентация - Business etiquette

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Business etiquette

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Business is the activity of making one's living or making money by producing or buying and selling products (such as goods and services).

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Arrive on Time
In the business world, it is best to observe the old rule, “Five minutes early is late.” Allow yourself enough time to arrive promptly, take off your coat, and settle in a bit. Arriving at a meeting exactly at the appointed time can make you feel rushed, and you will look it. Time is a commodity; by being punctual, you show you respect others.

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Dress Appropriately for Work
Clean, pressed clothing without any loose threads or tags and relatively polished, closed-toe shoes are a must. The adage, “Dress for the job you want, not the job you have,” is a good rule to follow. When in doubt, ask human resources personnel when you get the job or discreetly ask someone you work with.

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Speak Kindly of Others
Taking care to greet your co-workers and remembering to say “please” and “thank you” make a tremendous difference in the way they perceive you. Your good manners show that you acknowledge those around you and are considerate of their presence. Avoid discussing political or religious matters.

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Show Interest in Others
When speaking with someone, show you are truly engaged. Do not play on your phone or computer, and if you have to answer a communication say, “Excuse me one moment; I'm so sorry.” Maintain friendly eye contact. Listen. People will remember how you make them feel, and nobody wants to feel as if they are ignored.

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Watch Your Body Language
In the Western world, a handshake is still the typical greeting. Say hello with a firm but quick handshake. This handshake is the extent of how much you should ever touch a co-worker – when it doubt, just don’t touch. Hugs or other types of affection that you share with friends and family are out of place in the workplace.

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Introduce Yourself and Others
Sometimes you can tell people do not remember your name or position. Introduce or reintroduce yourself quickly if that seems to be the case. If you are with a co-worker who is new, take the time to introduce him to others. It helps to have a friendly person make you feel comfortable in the office.

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Don’t Interrupt Others
When you have a great idea or suddenly remember something important, it can be tempting to blurt it out. Do not do this. Interrupting the person who is speaking sends the message that what she is saying isn't as important as what you have to say. Demonstrating you are an attentive listener is the backbone of diplomacy.

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Interesting Facts About Businesses Around The World
. Coca-Cola  One of the most valuable brands in the world, Coca-Cola’s iconic red-and-white logo is recognised by 94% of the globe’s population. But when the brand launched in China there was a lot of research that went into finding the right characters to transliterate the name. Some of the kanji that sounded like the name translated to "female horse fastened with wax" and another meant "bite the wax tadpole".  They finally settled on the characters that read ke kou ke le, which means “Delicious Happiness”.

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. Google It is not common knowledge but Google was originally named BackRub. Larry Page and Sergey Brin renamed their company ‘Google’ in 1997. Google is actually a play on the word ‘googol’ – a mathematical term for the number represented by 1 followed by 100 zeros.

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Amazon All employees at Amazon spend two days every two years working at the company’s customer service desk. This includes CEO Jeff Bezos. This practice is religiously followed to help employees understand the customer service process.

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McDonald’s Interestingly, there were nine items on McDonalds’ original food menu when the burger joint first opened its store in California in 1940. The menu included pure beef hamburger, tempting cheeseburger, triple thick shakes, golden French fries, root beer, hot coffee, an orange drink, cold milk, and cola.

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Thank you for your attention